Our website address is: https://portaleitaly.com (hereinafter, the “Website”).
This Privacy Policy will explain how PortaleItaly (hereinafter, the “Organization”) uses the personal data we collect from you when you use the Website. The Organization may change this policy from time to time by updating this page, and we encourage you to check back to see updates. This policy is effective as of May 15, 2024.
Topics
What data do we collect?
For visitors inquiring about services or consultation, the Organization collects the following data:
- Personal Identification Information (name, email address, phone number, etc.)
Additional data may be collected, used, stored, and shared in accordance with individual contracts between you and the Organization. In situations where this Privacy Policy and an external agreement exists between you and the Organization, the external agreement shall have control.
How do we collect your data?
You will provide your data directly to the Organization when you:
- Use or view the Website via your browser’s cookies.
- Request customer support via email, phone, or the Website.
- Voluntarily complete surveys or provide feedback on any of the Website’s pages, message boards, or via email.
You will provide your data to the Organization’s partner company Google (https://google.com) when you:
- Use or view the Website via your browser’s cookies.
You will provide your data to the Organization’s partner company ContentSnare (https://contentsnare.com) when you:
- Answer requested questionnaires in regards to your Italian ancestry.
- Provide information needed to processes requested services.
You will provide your data to the Organization’s partner company DocuSign (https://docusign.com) when you:
- Review proposed contracts for services.
- Execute agreements with the Organization.
You will provide data to the Organization’s partner company Stripe (https://stripe.com) when you:
- Provide a deposit for any contracted services.
- Provide final payment for any contracted services.
You will provide your data to the Organization’s partner company Microsoft (https://microsoft.com) when you:
- Upload requested documents in regards to requested services.
The Organization may also receive your data indirectly from the following sources:
- Google (https://google.com)
- One Source Process (https://www.onesourceprocess.com)
How will we use your data?
The Organization collects your data so that we can:
- Process your requested services and manage your account.
- Contact you by phone or video call for requested consultations and scheduled appointments.
- Email you with information regarding requested services, offers, and products.
- Email you with special offers on other products and services we think you may like.
When the Organization processes your order for services, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
The Organization securely stores your data in databases and files with cloud hosting providers located in the United States of America. Industry standard security precautions are taken, including appropriate encryption, access limitations, password salting and hashing, monitoring, and alerting, as appropriate. Physical access to all data is restricted and managed by the Organization’s cloud hosting providers as part of their service.
The Organization will keep your data, as described in the preceding sections, indefinitely, unless otherwise stipulated in a superseding contract. Data deletion requests will be processed, upon request, by emailing [email protected].
Marketing
The Organization would like to send you information about products and services of ours we think you might like.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right, at any time, to stop the Organization from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email [email protected].
What are your data protection rights?
For citizens of the EU, the Organization would like to make sure you are fully aware of all of your data protection rights. Every EU visitor is entitled to the following:
The Right to Access
You have the right to request of the Organization all copies of your personal data. We may charge you a small fee for this service.
The Right to Rectification
You have the right to request that the Organization correct any information you believe in inaccurate. You also have the right to request the Organization to complete information you believe is incomplete.
The Right to Erasure
You have the right to request that the Organization erase your personal data, under certain conditions.
The Right to Restrict Processing
You have the right to request that the Organization restrict the processing of your personal data, under certain conditions.
The Right to Object to Processing
You have the right to request that the Organization processing of your personal data, under certain conditions.
The Right to Data Portability
You have the right to request that the Organization transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit the Website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
The Organization uses cookies in a range of ways to improve your experience on the Website, including:
- Keeping you signed in.
- Maintaining your browser sessions.
- Understanding how you use the Website.
- Assisting with form submissions.
What types of cookies do we use?
There are a number of different types of cookies; however, the Website uses the following:
Functionality
The Organization uses these cookies so that we recognize you on the Website and remember your previously selected preferences. These could include what language you prefer, information about your comment preferences, your location, and other selected preferences. A mixture of first-party and third-party cookies are used for this.
Advertising
The Organization uses these cookies to collect information about your visit to the Website, the content you viewed, the links you followed, and information about your browser, device, and IP address. The Organization sometimes shares some limited aspects of this data with third-parties for advertising purposes. The Organization may also share online data collected through cookies with our advertising partners. This means that, when you visit another website, you may be shown advertising based on your browsing patterns on the Website.
Authentication
If you visit the authentication page, the Website will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you authenticate with the Website, we will also set several cookies to save your login session information and your screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me,” your login will persist for two weeks via cookies. If you log out of your account, the login cookies will be removed.
How to manage cookies
You can set your browser to not accept cookies. The website in the preceding section, “What are cookies?” also describes how to remove cookies from your browser; however, in a few cases, some of the Website’s features may not function as a result.
Website features
Comments
When visitors leave comments on the Website, we collect the data shown in the comments form, the commentor’s IP address, and the visitor’s browser user-agent string to assist in spam detection and prevention.
Upon submission, an anonymized string is created from your email address, also called a “Hash,” which may be provided to the service Gravatar to see if you have registered this email with their service. The Gravatar service privacy policy is available at https://automattic.com/privacy.
After approval of your comment, your profile picture from Gravatar, if applicable, is visible to the public in the context of your comment.
Visitor comments may be checked through an automated spam detection service.
Media
If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. The Website is not responsible for removing or censoring any personal information provided in any Media metadata. Visitors to the website can download and extract any location data from images on the Website, including this metadata, as provided to the Website by you.
Embedded content from other websites
Pages on the Website may include embedded content (e.g., videos, images, articles, functionality, etc.). Embedded content from other websites behave in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.
Privacy policies of other websites
The Website contains links to other websites. Our Privacy Policy applies only to this Website; if you click on a link to another website, you should read that website’s Privacy Policy.
How to contact us
If you have any questions about the Organization’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected].