Start your Journey in Italy

Last updated: 13 February 2026

This document contains: (1) Legal Notice & Terms of Use, (2) Privacy Notice, (3) Cookie Policy, (4) AI Use Notice & Transparency Statement, and (5) Microsoft Clarity Disclosure.

If you have privacy questions, contact: [email protected]

1. Legal Notice & Terms of Use

1.1 Website Operator

This website (the “Site”) is operated by:
PortaleItaly LLC (“PortaleItaly,” “we,” “us,” “our”)
260 Kings Mall Court, Box 208, Kingston, NY 12401, United States
Email: [email protected]

1.2 Scope of the Site

The Site provides general information about services related to Italian citizenship by descent (Jure Sanguinis), eligibility assessment, ancestral research, document procurement and collection, case preparation, legal filings, court submissions (including directly to the Tribunale di Roma), visa assistance, and coordination with licensed attorneys in Italy and the United States (the “Services”). Any purchase of Services is governed by a separate written agreement, proposal, and/or contract.

1.3 No Legal Advice; No Attorney–Client Relationship

Content on the Site is provided for general informational purposes only and does not constitute legal advice. Use of the Site does not create an attorney–client relationship. Where legal representation is required, it is provided by duly licensed attorneys — including our in-house legal team in Italy, led by our Lead Counsel — under separate engagement terms.

1.4 Accuracy and Updates

We aim to keep content accurate and current, but Italian citizenship laws, administrative practices, and requirements may change — including recent legislation such as Decree-Law No. 36/2025 (the “Tajani Decree”). We do not warrant that Site content is complete, up to date, or error-free. You should verify critical information with official authorities and/or qualified professionals.

1.5 Eligibility and Outcomes Disclaimer

Eligibility for Italian citizenship and outcomes of administrative or court procedures depend on individual facts and applicable law. While our process typically achieves results within 18 to 24 months, we do not guarantee outcomes, processing times, approvals, or acceptance by any authority or court.

1.6 Acceptable Use

You agree not to misuse the Site, including by attempting unauthorized access, interfering with Site performance, introducing malicious code, or using automated methods (scraping/crawling) at a volume that disrupts services.

1.7 Intellectual Property

All Site content (text, graphics, logos, layout, and software) is owned by or licensed to PortaleItaly and protected by intellectual property laws. You may view or print pages for personal, non-commercial use only. Any other use requires prior written consent.

1.8 Third-Party Links

The Site may contain links to third-party websites, including press coverage, government portals, and legal resources. We do not control and are not responsible for those websites, their content, or their privacy practices.

1.9 Limitation of Liability

To the maximum extent permitted by law, PortaleItaly will not be liable for indirect, incidental, consequential, or special damages arising from your use of the Site or reliance on its content. Nothing in these Terms limits liability that cannot be limited under applicable law.

1.10 Changes

We may update these Terms from time to time. The “Last updated” date indicates the latest revision. Continued use of the Site constitutes acceptance of the updated Terms.

1.11 Governing Law

These Terms are governed by the laws of the State of New York, United States, without prejudice to mandatory consumer protection laws that may apply based on your location.

2. Privacy Notice (GDPR / UK GDPR)

2.1 Data Controller

For personal data collected through this Site, the data controller is:
PortaleItaly LLC
260 Kings Mall Court, Box 208, Kingston, NY 12401, United States
Email: [email protected]

2.2 Personal Data We Collect

A) Data you provide directly: Name, email address, phone number, mailing address, nationality, family lineage details (including Italian ancestor information for Jure Sanguinis eligibility), copies of identity documents, birth/marriage/death certificates, naturalization records, and any other information you submit through our forms, consultations, pre-qualification questionnaires, or service agreements.

B) Data collected automatically: IP address, browser type and version, operating system, pages visited, time spent on pages, click patterns, approximate location (derived from IP), referring URLs, and device identifiers.

C) Document data: If you upload or share records (e.g., birth/marriage/death certificates, naturalization records, Italian municipal records), they may contain personal data about you and/or relatives.

Special categories of data: We do not request special category data (e.g., health, religion, biometrics). If such data is included incidentally within documents you provide, we process it only to the extent necessary for the Services and where lawful.

2.3 Purposes and Legal Bases (GDPR Art. 6)

Responding to inquiries and pre-contract steps (eligibility assessments, quotes, scheduling via Calendly): Legal basis — legitimate interests (Art. 6(1)(f)) and/or steps prior to entering a contract (Art. 6(1)(b)).

Providing Services under contract (case coordination, ancestral research, document collection, court submissions, communications with Italian authorities): Legal basis — contract (Art. 6(1)(b)).

Compliance and record-keeping (accounting, tax, fraud prevention, legal claims): Legal basis — legal obligation (Art. 6(1)(c)) and/or legitimate interests (Art. 6(1)(f)).

Website security and service integrity: Legal basis — legitimate interests (Art. 6(1)(f)).

Analytics and performance measurement (Google Analytics, Microsoft Clarity): Legal basis — consent where required (GDPR/ePrivacy).

Marketing communications (optional): Legal basis — consent (Art. 6(1)(a)). You can opt out at any time.

2.4 Sources of Personal Data

We obtain personal data directly from you (forms, email, phone, uploads, scheduling); from individuals you authorize to participate in your case; and from public/official sources where necessary to perform Services (e.g., Italian municipal registries, archives, vital records offices, courts), subject to applicable law.

2.5 Sharing of Personal Data

Service providers (processors): Salesforce (CRM), Calendly (scheduling), hosting, email delivery, document management, customer support, and analytics providers.

Professional advisors and partners: Licensed attorneys in Italy (including our in-house legal team and the Studio Legale Dell’Aiuto law firm), translators, notaries, and other professionals involved in Service delivery.

Authorities and institutions: Italian municipalities (comuni), courts (tribunali, including the Tribunale di Roma), consulates, vital records offices, archives, apostille authorities, and other relevant institutions, as required for the Services.

Legal/compliance: Where required by law, regulation, subpoena, court order, or to protect rights/safety and prevent fraud.

We do not sell personal data.

2.6 International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including the United States and Italy. When transferring data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms. You may request more information by contacting [email protected].

2.7 Retention

We retain personal data only as long as needed for the purposes described. Typical retention periods: inquiries/leads up to 24 months after last contact; active client files during the engagement and a reasonable follow-up period; accounting/legal records as required by applicable law (often 5–10 years); security logs typically 30–180 days.

2.8 Your Rights (EEA/UK)

Subject to conditions and exceptions under GDPR, you have the right to: access, rectification, and erasure of your personal data; restriction of processing and objection; data portability; withdrawal of consent at any time; and lodging a complaint with your supervisory authority.

To exercise any of these rights, email [email protected]. We will respond within 30 days.

2.9 Security

We implement appropriate technical and organizational measures to protect personal data, including access controls, least-privilege principles, secure hosting practices, and encryption in transit. No system is completely secure, but we take reasonable steps to reduce risk.

2.10 Children

The Site is not intended for children under 16. We do not knowingly collect personal data from children without appropriate authorization.

2.11 Automated Decision-Making

We do not make decisions producing legal or similarly significant effects solely by automated processing. Any AI/automation is used as support and is subject to human review (see Section 4).

3. Cookie Policy

3.1 What Cookies Are

Cookies and similar technologies (e.g., pixels, local storage) are small files stored on your device to enable website functionality, security, preferences, and (where permitted/consented) analytics.

3.2 Categories of Cookies We Use

Strictly Necessary Cookies: Required for core functionality (security, page navigation, saving cookie preferences). These may be set without consent where allowed.

Preference Cookies: Remember settings you choose (e.g., language).

Analytics Cookies (Google Analytics & Microsoft Clarity): Help us understand Site performance and usage. In the EEA/UK and other jurisdictions requiring it, these cookies are used only after you consent.

Marketing Cookies: If used in the future, they will be set only with consent where required.

3.3 Google Analytics

We use Google Analytics to measure and analyze Site usage. Google Analytics may collect data such as your IP address, device identifiers, and browsing behavior. Where legally required (e.g., EEA/UK), we will not activate Google Analytics unless you provide consent via our cookie banner.

3.4 Microsoft Clarity & Microsoft Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

3.5 Managing Cookies

When you visit the Site, you may be presented with a cookie banner allowing you to accept, reject, or customize non-essential cookies. You can change your preferences at any time via a “Cookie Settings” link in the footer, or manage cookies via your browser settings.

4. AI Use Notice & Transparency Statement

4.1 How We Use AI

PortaleItaly may use AI-assisted tools to support internal productivity and customer communications, including: drafting or summarizing non-legal communications (e.g., emails, notes); organizing document checklists and intake information; and improving clarity of text or supporting translation workflows where appropriate.

4.2 Human Review; No Solely Automated Decisions

AI outputs are assistance only. A human reviews and validates materials before they are used for case work, submissions, or client-facing decisions. We do not rely on AI as the sole basis to determine eligibility, legal strategy, or outcomes.

4.3 Data Minimization in AI Tools

We aim to minimize personal data shared with AI tools. Where feasible, we avoid sharing special category data, redact unnecessary identifiers, limit access to authorized staff, and use business-grade privacy controls where available.

4.4 AI Accuracy Disclaimer

AI tools may produce inaccurate or incomplete content. AI-generated content should not be treated as legal advice or as an official statement of law or policy. Official records, licensed legal professionals, and human review prevail.

4.5 AI Opt-Out

If you prefer that your data not be used in AI-assisted drafting or summarization workflows, you may request an opt-out by contacting [email protected]. We will apply the request where reasonably feasible and consistent with contractual and legal obligations.

5. Contact

For privacy, data rights requests, or questions about this document:

PortaleItaly LLC
260 Kings Mall Court, Box 208
Kingston, NY 12401, United States
Email: [email protected]
Phone: (888) 482-5903