Privacy Policy

Our website address is: https://portaleitaly.com (hereinafter, the “Website”).

This Privacy Policy will explain how PortaleItaly (hereinafter, the “Organization”) uses the personal data we collect from you when you use the Website. The Organization may change this policy from time to time by updating this page, and we encourage you to check back to see updates. This policy is effective as of May 15, 2024.

For visitors inquiring about services or consultation, the Organization collects the following data:

• Personal Identification Information (name, email address, phone number, etc.)

Additional data may be collected, used, stored, and shared in accordance with individual contracts between you and the Organization. In situations where this Privacy Policy and an external agreement exists between you and the Organization, the external agreement shall have control.

You will provide your data directly to the Organization when you:

• Use or view the Website via your browser’s cookies.
• Request customer support via email, phone, or the Website.
• Voluntarily complete surveys or provide feedback on any of the Website’s pages, message boards, or via email.

You will provide your data to the Organization’s partner company Google (https://google.com) when you:

• Use or view the Website via your browser’s cookies.

You will provide your data to the Organization’s partner company ContentSnare (https://contentsnare.com) when you:

• Answer requested questionnaires in regards to your Italian ancestry.
• Provide information needed to processes requested services.

You will provide your data to the Organization’s partner company DocuSign (https://docusign.com) when you:

• Review proposed contracts for services.
• Execute agreements with the Organization.

You will provide data to the Organization’s partner company Stripe (https://stripe.com) when you:

• Provide a deposit for any contracted services.
• Provide final payment for any contracted services.

You will provide your data to the Organization’s partner company Microsoft (https://microsoft.com) when you:

• Upload requested documents in regards to requested services.

The Organization may also receive your data indirectly from the following sources:

• Google (https://google.com)
• One Source Process (https://www.onesourceprocess.com)

The Organization collects your data so that we can:

• Process your requested services and manage your account.
• Contact you by phone or video call for requested consultations and scheduled appointments.
• Email you with information regarding requested services, offers, and products.
• Email you with special offers on other products and services we think you may like.

When the Organization processes your order for services, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

The Organization securely stores your data in databases and files with cloud hosting providers located in the United States of America. Industry standard security precautions are taken, including appropriate encryption, access limitations, password salting and hashing, monitoring, and alerting, as appropriate. Physical access to all data is restricted and managed by the Organization’s cloud hosting providers as part of their service.

The Organization will keep your data, as described in the preceding sections, indefinitely, unless otherwise stipulated in a superseding contract. Data deletion requests will be processed, upon request, by emailing [email protected].

The Organization would like to send you information about products and services of ours we think you might like.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right, at any time, to stop the Organization from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email [email protected].

You have the right to request of the Organization all copies of your personal data. We may charge you a small fee for this service.

You have the right to request that the Organization restrict the processing of your personal data, under certain conditions.

You have the right to request that the Organization transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit the Website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

The Organization uses cookies in a range of ways to improve your experience on the Website, including:

• Keeping you signed in.
• Maintaining your browser sessions.
• Understanding how you use the Website.
• Assisting with form submissions.

If you authenticate with the Website, we will also set several cookies to save your login session information and your screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me,” your login will persist for two weeks via cookies. If you log out of your account, the login cookies will be removed.

When visitors leave comments on the Website, we collect the data shown in the comments form, the commentor’s IP address, and the visitor’s browser user-agent string to assist in spam detection and prevention.

Upon submission, an anonymized string is created from your email address, also called a “Hash,” which may be provided to the service Gravatar to see if you have registered this email with their service. The Gravatar service privacy policy is available at https://automattic.com/privacy.

After approval of your comment, your profile picture from Gravatar, if applicable, is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. The Website is not responsible for removing or censoring any personal information provided in any Media metadata. Visitors to the website can download and extract any location data from images on the Website, including this metadata, as provided to the Website by you.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.

If you have any questions about the Organization’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected].